REFERENCES

  1. Bhatia. R.C., (2006), Business Communication, Ane Books India, New Delhi
  2. Gupta. C.B., (2003), Business Communication and Organisation and Management, Sultan Chand & Sons Publishers, New Delhi, First Edition.
  3. Rayudu. C.S., (2004), Communication, Himalaya Publishing House, Mumbai, Revised Second Edition.
  4. Naveen Kumar & A.S. Sudan, (2004), Managerial Skills Development, Anmol Publication Pvt. Ltd, New Delhi, First Edition
  5. Dr. Anjali Ghanekear, (1998), Communication Skills for Effective Management, Everest Publishing House, Mumbai, Third Edition.

 

 

 

communication by mrs.a.muthumari